Job Description

We are looking for an IT Tech Specialist for a top cosmetic company! This role will be fully onsite in Los Angeles! Please see below for details.

Responsibilities:

• Support office and retail staff with day-to-day IT issues
• Troubleshoot desktops, laptops, printers, phones, and POS terminals
• Set up and configure new equipment (PCs, monitors, scanners, registers, etc.)
• Install and maintain software, OS updates, and security patches
• Handle SAP user issues (e.g., access, printing, basic errors)
• Troubleshoot POS devices, receipt printers, scanners, and payment terminals
• Ensure network connectivity (wired and wireless) is stable and functional
• Maintain accurate IT asset inventory and documentation
• Support new hire onboarding and terminations (hardware, accounts, access)
• Manage tickets through the helpdesk system and escalate when needed
• Work with vendors for equipment repair or service coordination

Requirements :

• Bachelors Degree in related field
• Bilingual Korean/English
• 2+ years in IT support, preferably in mixed office/retail environments
• Hands-on experience with SAP and POS troubleshooting (Not a requirement)
• Proficient with Windows OS, MacOS, Apple iOS, Microsoft 365, and basic networking
• Familiar with remote support tools, imaging software, and ticketing systems
• Able to lift/move equipment (up to 50 lbs)
• Available for onsite work at both office and retail location

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: and connect with us on , and .

Opportunity Awaits.

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