Job Description

About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit .

Job Title: Business Analyst (with knowledge or experience in Twilio, Salesforce, and Azure Cosmos DB)

Work Location: Phoenix, AZ (Hybrid – Onsite)

Must have:

• Should have experience developing new products maintain investigate issues be the 1st line of defense to investigate issues query databases for troubleshooting
• Knowledge of Twilio, Salesforce, and Azure Cosmos DB is a must Should be able to run queries in Cosmos DB and troubleshoot using Twilio
• Experience developing new customer facing products from scratch understanding of complex integrations
• Must be Proactive efficient and organized The BA will support 3 teams
• Provide training and support to end users on new systems processes and best practices
• Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements
• Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse teams

Responsibilities:

• Translate emerging customer needs and technologies into actionable business terms and associated plans
• Define document required changes to resolve system deficiencies and map experiences and requirements back to the external inputs to confirm fit with desired scope and preferences of our customers
• Review writes requirements perform testing and postproduction validation act as liaison between business units and IT and communicate system and process changes to the business areas
• Manage the process of Business Governance and prioritization of all enhancement requests to all electronic channels
• Assure that the proper business case has been provided and the solution fits with overall strategic direction
• Design and administer standards and policies regarding application and end user customer documentation
• Ensure that department and company standards are implemented and consistently adhered to
• Provide high level expertise to the development of fully integrated testing scenarios
• Ensure that the information systems across multiple levels and states and their relationships are considered and are part of the comprehensive testing plans
• Identify investigate track and resolve complex project system or application errors ensuring the solution is timely and of acceptable quality
• Determine and design end user training and curriculum for applications and systems Facilitate the initial rollout and ongoing training of the user community
• Maintain current professional and technical knowledge relating to the healthcare industry by attending educational workshops conferences establishing personal networks and/or maintaining relevant certification or licensure as business needs require
• Assignments are standard in that incumbents at this level can identify and solve problems that tend to have straightforward solutions
• Decisions are made within defined guidelines and policies Incumbents are expected to investigate and analyze situations problems and recommend solutions
• As incumbents grow in knowledge of functional area will become more capable of presenting solutions to customers without needing assistance from others
• This position is responsible for identifying issues and solving problems for selected information applications or systems
• Work is performed in a fast-paced multitasked environment where there may be conflicting priorities or tight deadlines
• The incumbent has decision making authority within established guidelines for projects and applications and is expected to ask for guidance for more complex or nonstandard situations
• Expected to work at peer level across diverse areas and multiple states
• The incumbent participates in meetings presentations visioning sessions strategic and planning sessions implementation activities and supports functions companywide

Nice to have:

• Knowledge of healthcare insurance domain
• Certification in Business Analysis eg CBAP or related field is a plus

Soft Skills:

• Strong communication and interpersonal skills to work within fast paced POD team
• Good team spirit

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office :

In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.

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