Job Description

Job Description

Job Description

Steadily is an insurance technology company that specializes in rental property insurance for landlords. We’re three years old, just over 160 people, manage $20B in risk, and are intent on becoming the world’s best and largest insurer of rental properties.

We exist to deliver fast, affordable insurance and to pay claims quickly and fairly. To do that, we hire the best engineers, actuaries, sales, and service people in the country to build the experience that we’d want if we were the client.

Steadily is hiring an Associate Claims Adjuster who is the very best at what they do. You’ll be surrounded by team members who are the best at what they do, which will just make you even better. You’ll be responsible for guiding our customers through the claims process with empathy, accuracy, and speed - making sure we create a fast, easy, and effortless experience.

What You’ll Do

• You will complete a structured onboarding program that will help give you a strong foundation in basic insurance principles and property claims.

• You will complete an adjuster licensing course and acquire applicable licensing for the role.

• You will learn the Steadily approach to claims handling, helping create a fast, easy, and effortless experience for our customers.

• Establish new claims by taking customer’s First Notice of Loss

• Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim

• Communicate with customers using their preferred channel of communication (phone, text, email, mail)

• Review estimates and reports and issue payments as owed under the policy contract

• Adjust claim files with extremely high quality, exceeding the expectations of internal/external auditor security, including ample documentation, regular diary entries, and quality application of coverage and compliance with all claims related laws and regulations

• If there is a catastrophe, you will be responsible for helping the entire team in an all-hands-on-deck approach

• Assist in establishing new workflows, improve existing workflows, and build claims processes

Your Background

• Experience : You may not have direct experience in insurance or claims adjusting, but you bring relevant skills and the eagerness to learn quickly. Experience in customer-facing roles that require strong communication skills, critical thinking, problem solving, and handling high-stakes conversations is a big plus. 

• Communication: You possess superior verbal and written communication skills. You can communicate concisely and diplomatically, maintaining a calm demeanor and professional communication.

• Digital : You have above average computer skills. You’re great at independently learning new software quickly and are savvy using online resources.

• Self-Driven: You thrive under intense pressure and can manage a large workload with minimal oversight. There is no task too small or beneath you; “that’s not my job” is not in your mantra.

• Hungry : You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle – you are not looking for a traditional 9-5 job.

• Project Management : As part of this role, you may be asked to assist in projects. Prior project experience is a plus.

Compensation and Benefits

• Salary between $65,000 - $85,000

• Your shift time will be 10am-7pm CST, which will come with a $5,000 per year shift differential

• Equity in the company

• 3 weeks PTO plus six federal holidays

• Health insurance including Medical, Dental, Vision, Life, Disability, HSA, FSA

• 401K

• Free snacks & regular team lunches

Locations

• Overland Park, Kansas (Kansas City Metro)

Why Join Us

• You'll be in good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.

• We pay top of market (see comp).

• We're earlier stage, so you'll get to wear a lot of hats and shape product decisions.

• We have a good time. Culture matters a ton to us.

• We're growing fast and are exceptionally well-funded.

• Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Check out our culture deck here to learn what we’re all about.

• Steadily was awarded Top 2025 Startups in Newsweek, 2025 Best Landlord Insurance Company by Investopedia, #6 on INC Regional’s Fastest-Growing Companies, a Winner of Austin Business Journal’s 2025 Best Places to Work, and #44 on the 2025 Forbes List of Best Startup Employers.

We’re excited to meet you!

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